Online Training for Local Businesses

In partnership with Homeless Training, River City Company, Downtown Chattanooga Alliance, Chattanooga Tourism Company and Chattanooga Area Chamber of Commerce, offers a new online empathy-based training program to local businesses and their employees. 

The online training video series provides 10 five-minute videos with proven methods for de-escalating situations with individuals struggling with homelessness, mental illness, substance abuse, etc. These trainings were created for McDonalds by Ryan Dowd, an expert in dealing with vulnerable populations.